Last updated: September 29, 2025

At CraftyAlien, your privacy matters. This policy explains how we collect, use, and protect your personal information when you shop with us, join our memberships, or use our website.

Information We Collect

We may collect:

• Contact details (name, email, billing/shipping address)
• Order details (products purchased, payment info processed securely by our payment providers)
• Account details if you create a login (username, password)
• Newsletter sign-ups (your email address and preferences)

We do not sell, rent, or trade your personal information.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide digital downloads and updates
• Communicate about your purchases, memberships, or customer support requests
• Send newsletters and marketing updates if you’ve opted in (you can unsubscribe anytime)
• Improve our website, products, and services

Sharing Your Information

We only share your data with trusted service providers who help us run our business (like payment processors, shipping providers, and email platforms). They are only allowed to use your data for the specific services they provide.

Cookies & Tracking

Our website may use cookies to improve your shopping experience, like keeping items in your cart or remembering login details. You can manage cookies through your browser settings.

Your Rights

Depending on where you live, you may have rights to:

• Access the personal data we have about you
• Request corrections or deletion of your data
• Opt out of marketing emails at any time

To make a request, contact us at support@craftyalien.com.

Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will always be posted on this page.

Contact Us

If you have any questions about this policy or how your data is handled, contact us at:

📧 support@craftyalien.com